Service setup
Define the services customers can book, their duration and the information you need.
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Appointment booking
Move from “What time works?” to a confirmed appointment
Wtflo helps service businesses connect WhatsApp conversations to structured availability, booking confirmation, reminders and follow-up—without making staff repeat the same scheduling steps.
A clearer booking experience for customers and staff
Customers often begin with a simple WhatsApp enquiry. A booking workflow turns that conversation into a consistent series of actions: understand the requirement, offer appropriate availability, record the appointment and continue communication around it.
Availability
Configure working hours and appropriate appointment slots for your operation.
Calendar connection
Connect Google Calendar where calendar synchronization is part of your workflow.
Booking confirmation
Give the customer a clear confirmation and keep the appointment visible to your team.
Reminders
Use planned messages to remind customers before their scheduled appointment.
Post-appointment follow-up
Continue with feedback, next-step or repeat-service communication when appropriate.
How the booking journey fits together
Customer starts on WhatsApp
The customer asks about a service, replies to an ad or enters through another connected channel.
Collect the booking requirement
The workflow captures the relevant service and customer details before presenting the next step.
Choose and confirm a slot
The customer selects from the availability you have configured and receives confirmation.
Remind and follow up
Planned communication supports the appointment before and after it occurs.
Booking system questions
Can Wtflo connect with Google Calendar?
Wtflo provides a Google account connection used by supported calendar workflows. Your exact setup should be tested with the calendar and availability rules your business uses.
Which businesses can use WhatsApp booking?
It is designed for appointment-led service workflows such as consultations, clinics, salons, education, professional services and other businesses that schedule customer time.
Can Wtflo implement the complete workflow?
Yes. Wtflo Services offers done-for-you booking and follow-up system implementation for businesses that want hands-on setup.